Language Access Task Force

Language Line Services Issues 2012 Outlook, Predicts Shift to Mobile Language Access in New Year

With more than 20 million over-the-phone interpretation calls served in 2011, Language Line Services, the global leader in interpretation and translation services, today issued a “2012 Outlook on Language Access” for services that will be required by healthcare, emergency response (9-1-1), government, banking and other business customers.

The report points to the fact that the over-the-phone industry is on the cusp of offering “quick-connect,” live interpretations on cell phones, for the first time and in 170-plus languages.  Read more at:

Interpreter Guide now available

The ATA has published its pamphlet, "Interpreting: Getting it Right". A PDF version is available at

John M Estill
(330) 674-1607

Asian Pacific American Legal Resource Center Walk-In Legal Intake

Mon, 11/07/2011 - 1:00pm - 4:00pm

The Asian Pacific American Legal Resource Center (APALRC) will start walk-in sessions on Monday, November 7th.  The walk-in sessions will be every Monday from 1:00 pm to 4:00 pm at two locations - 11141 Georgia Avenue, Suite 215, Silver Spring, MD and 1012 14th Street, NW, Suite 450, Washington, DC. 

Our flyer is at

Please feel free to distribute the flyer.

If you have any questions, I can be reached at jennifer.cheung@apalrc or (202) 706-7142.


Location Name: 
Asian Pacific American Legal Resource Center (APALRC)
1012 14th St, NW, Suite 450 OR
11141 Georgia Ave., Suite 215
Washington DC and Silver Spring MD
Jennifer Cheung
jennifer.cheung@apalrc or (202) 706-7142

Legal Aid In Maryland: Obtaining Free Civil Legal Services

This is a PowerPoint presentation our Chief Counsel, Shawn Boehringer, made to the Maryland Association for the Deaf November 11, 2011, about Maryland Legal Aid services.

MDADPowerpoint111511.ppt104 KB

APALRC's Walk-In Legal Intake Sessions

Hi all,

The Asian Pacific American Legal Resource Center (APALRC) will start walk-in sessions on Monday, November 7th.  The walk-in sessions will be every Monday from 1:00 pm to 4:00 pm at two locations - 11141 Georgia Avenue, Suite 215, Silver Spring, MD and 1012 14th Street, NW, Suite 450, Washington, DC. 

Our flyer is attached.  Please feel free to distribute the attached flyer.

If you have any questions, I can be reached at jennifer.cheung@apalrc or (202) 706-7142.


Jennifer Cheung

Staff Attorney

walkin flyer.pdf94.92 KB

The Crisis of Economic Insecurity for African-American and Latino Seniors

From AOA News and Info:

Retirement Disparity

Given how few African-American and Latino seniors have a solid economic footing, economic insecurity is truly a disturbing norm, rather than the exception to the rule.

 The Crisis of Economic Insecurity for African-American and Latino Seniors, a recent report by the Institute on Assets & Social Policy (IASP) and Demos, a national policy center, concluded that while the 2008 Great Recession slammed most seniors, people of color were especially hard hit.  While only about one in four white senior households has enough resources for a secure retirement—a percentage that should be unacceptable for any group—the low level of security among white seniors is substantially greater than that of seniors of color.  With limited assets and resources to cushion the blow, many have fallen deeper and deeper into the well of financial insecurity.  The study found that just four percent of Latino seniors and eight percent of African-American seniors have adequate resources to maintain economic security for the length of their lives. 

 The report gives an analysis of historical factors that have contributed to the disparity and offers efforts that could the retirement gap as well as broaden security among today’s seniors and future retirees.

 To download a copy of the report, please go to

To learn more about the Institute on Assets & Social Policy, please visit the website at

To learn more about Demos, please visit the website at

Training on Employed Individuals with Disabilities (EID) Program eligibility process and outreach

Wed, 10/05/2011 - 1:00pm - 4:30pm

You and your staff are invited to attend a training on the EID application and eligibility process and how to conduct EID outreach.  The training will be held on Wednesday, October 5, 1:00 pm – 4:30 pm at the Workforce and Technology Center, 2301 Argonne Drive, Baltimore, MD 21218 in Room T-130.  The agenda is attached.  Light refreshments will be served.

As many of you know, the EID Outreach Project operated by the Maryland Department of Disabilities since 2008 will cease its operations on June 30, 2012 due to the end of its federal grant.  The project has assisted individuals to apply for EID and has conducted extensive outreach for the program.

The training is designed to enable other agencies to assist people to apply for EID and perform outreach to individuals they serve.  Note that the training will be more detailed than the outreach presentations many of you have attended before.  The session will review the intricacies of the EID eligibility process to enable agencies to help individuals navigate it successfully.  The training will be delivered by the Medicaid Division of Eligibility Waiver Services (which determines EID eligibility), the Medicaid Policy Unit, and the EID Outreach Project.

Please confirm your attendance by Monday, September 19.  Thank you very much!

Michael Dalto, Work Incentives Project Director
Maryland Department of Disabilities (MDOD)
217 E. Redwood St., Suite 1300
Baltimore, MD 21202

Location Name: 
Workforce and Technology Center
2301 Argonne Drive
Room T-130
Michael Dalto, Work Incentives Project Director
443-514-5922, 1-800-637-4113,
EID Outreach Project, Maryland Department of Disabilities
M-7 - MD Websites Project Management Plan.doc26 KB

Sample PIA - DHMH

Jennifer Goldberg offered this sample, with her usual humble disclaimer about how good it might be.  But it is a fine example, in concert with the one from Peter Sabonis for DLLR.

PIA request DHMH.pdf358.55 KB

Sample PIA - DLLR

You can find a sample of a PIA, along with an accompanying letter requesting additional information, prepared by Peter Sabonis regarding DLLR issues at:

I am not reattaching it, beause that would take up a good bit of space on the website server.

Creating a Roadmap: What do people with developmental disabilities need and how do we get there?

Wed, 06/01/2011 - 1:00pm - 3:00pm

An open forum sponsored by The Maryland Center for Developmental Disabilities (MCDD).  

The forums are part of an overall plan to assess the needs of people with developmental disabilities in Maryland.  Information provided will help shape how MCDD can be a resource to you in the future.

See attached flyer below.

Who Should Attend?

People with disabilities
Family and friends
State & local government

…anyone with interest in helping people with developmental disabilities maximize their potential!

The Maryland Center for Developmental Disabilities is one of a national network of University Centers for Excellence (UCEDD) federally funded by the Administration on Developmental Disabilities. We are committed to helping people with developmental disabilities maximize their potential and enjoy success in community life.

Where and When?

Two times each day!

1-3 pm and 5-7 pm


Eastern Shore

June 1: Dove Pointe, 1225 Mt. Hermon Rd. , Salisbury, MD 21804

June 2: Chesapeake College, Rts 50 and 213, Wye Mills, MD 21679



June 8: Allegany College, 12401 Willow Brook Rd., Cumberland, MD 21502

June 9: Urbana Library, 9020 Amelung St., Frederick, MD 21704



June 20: Perry Hall Library, 9685 Honeygo Blvd., Perry Hall, MD 21128

June 21: The Meeting House, 5885 Robert Oliver Place, Columbia, MD 21045



June 28: Bowie Library, 15210 Annapolis Rd., Bowie, MD 20715

June 29: Spring Dell Center, 6040 Radio Station Rd., La Plata, MD 20646


No registration required.

Light refreshments will be provided

Location Name: 
Various, see above or attached flyer
Contact MCDD: Aisha Mason
Maryland Center for Developmental Disabilities
MCDD Needs Assessment flyer.docm253.18 KB

Doctoring Across the Language Divide

This is the experience of a doctor faced with a language barrier with her patient. Many principles can be related to in a legal setting  as well.

Doctoring across the language divide.pdf104.28 KB

Call 2-1-1 for help finding health and human service resources

Maryland Call 2 1 1 Get Connected. Get Answers.

2-1-1 Maryland provides a link to community health and human service resources statewide 24 hours a day, 7 days a week, in over 150 languages.
Find and download a guide to help called "Help in Hard Times" from the United Way of Central Maryland at:


Free Federal Income Tax filing help from "icanefile"

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Let I-CAN!® E-file do the paperwork for you and get your refund Fast, Free and Easy!

Frequently Requested Statistics on Immigrants and Immigration in the United States

Exerpt from the above article from Jeanne Batalova and Aaron Terrazas of the Migration Policy Institute:

[T]he most frequently asked questions on the subject of immigration and immigrant integration ... :

Where are immigrants primarily from? How many immigrants come each year? How many are already here? How many became US citizens last year? Do they have health insurance? Where do they live? How many children live in immigrant families? How large are illegal immigration flows, and how has the government responded?

This Spotlight brings together resources from the Migration Policy Institute (MPI); the US Census Bureau's 2009 American Community Survey, 2000 decennial census, and 2009 Current Population Survey; the US Departments of Homeland Security and State; and Mexico's National Population Council (CONAPO) and National Institute of Statistics and Geography (INEGI).

Find the answers in the full article, and lots of good information about immigration statistics, at:


Language Access Task Force meeting

Tue, 02/22/2011 - 2:30pm - 4:30pm

If you are a member of the Task Force, find the GoToMeeting information at:

Be sure to sign in to see the page.

The time for the 5/10 meeting is off on the website calendar, and I cannot seem to edit it.  Time will be the usual time, 2:30 - 4:30 p.m.

Location Name: 
Baltimore City Legal Aid Office, Maryland Legal Aid Bureau, Inc.
500 East Lexington St.
Virginia Rosa
Maryland Legal Aid Bureau, Inc.

MLSC Announces 2010 Legal Services Awards - Honoring Wilhelm H. Joseph, Jr. among many others

The Board of Directors of the Maryland Legal Services Corporation (MLSC) has selected persons and organizations to receive its 2010 legal services awards. F. Vernon Boozer, Chairman of the MLSC Board, Maryland Chief Judge Robert M. Bell and members of the MLSC Board will present the awards at the organization’s annual awards reception on Monday, December 6, 2010, 5:30 to 7:30 p.m. at the Radisson Plaza Lord Baltimore Hotel.

Ward B. Coe III of Gallagher Evelius & Jones LLP, will receive the Arthur W. Machen, Jr. Award. This award is presented annually to an attorney (usually in private practice) who has rendered extraordinary service by providing civil legal services to the poor or by improving the civil legal services delivery system for such persons. Throughout his long and established career as a practicing attorney in the public and private sector in Maryland, Mr. Coe has had a strong record of support of legal services to the poor, especially his extensive involvement in the lengthy class action suit to reform the Baltimore City foster care system and service as chair of the statewide Standing Committee on Pro Bono. ,

Wilhelm H. Joseph, Jr.executive director of the Legal Aid Bureau, will be honored as this year’s recipient of the MLSC Benjamin L. Cardin Distinguished Service Award. This award is presented annually to an outstanding public interest attorney regularly involved in providing, promoting or managing civil legal services to the poor. Mr. Joseph, who has led the Legal Aid Bureau for 14 years, has advocated for the poor through his long civil rights career, his efforts with the filing fee initiatives in the Maryland General Assembly and many other accomplishments. 

This year’s William L. Marbury Outstanding Advocate Award, for a non-attorney who has demonstrated outstanding service representing the rights and legal needs of low-income persons or by expanding access to justice for such persons, will be presented to Carole J. Alexander, former executive director of the House of Ruth. Ms. Alexander was the longest serving director, transforming the domestic violence landscape with meaningful protections and services for victims in Maryland and creating the legal services clinic, which has been a national model.

MLSC is presenting the Herbert S. Garten Public Citizen Award, which honors an entity or organization not regularly engaged in the delivery of legal services to low-income persons, to two law firms, Dickstein Shapiro LLP and Hunton & Williams LLP, because of their dedicated pro bono services on behalf of immigrants’ rights in cooperation with the Catholic Charities Immigration Legal Services in Silver Spring and the Montgomery County Family Justice Center. Both firms provide legal counseling five afternoons a week to immigrant domestic violence victims and recruit, train and mentor other pro bono attorneys who take cases related to visas and citizenship as well as domestic violence.

The MLSC Board is also presenting Awards of Special Recognition to Senator Brian E. Frosh and Delegate Kathleen M. Dumais, of the Maryland General Assembly, who were leaders in the legislature working tirelessly to assure the passage of the filing fee surcharge legislation in 2010 to benefit funding for legal services to low-income Marylanders. Additionally, MLSC will recognize Marguerite Gardner, who retired after serving as administrative assistant for the Legal Services to the Elderly Program of the Bar Association of Baltimore City since its inception and providing compassion and patience as a "first responder" to every senior that contacted the office. MLSC will also recognize the outstanding service of outgoing Board member Douglas S. Snyder, Ph.D. of Bowie.

MLSC annually solicits nominations for legal services awards from bar associations, legal services programs and other interested persons and organizations. MLSC was established by the Maryland General Assembly in 1982 to receive and distribute funds to nonprofit organizations that provide civil legal assistance to low-income persons. From its inception, MLSC has made grants totaling over $138 million to help provide services in more than 1.7 million legal matters for Maryland’s families in areas of family, housing, consumer, employment, health care and other civil legal matters.

PressRelease MLSC Awards2010.pdf33.8 KB
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